How sportshub protects your privacy
A quick overview of our six core data protection commitments.
End-to-End Encryption
All your data on sportshub is protected with 256-bit SSL encryption. From login to payment, every step keeps your data encrypted.
Never sold to third parties
Your personal information is never sold or rented to advertisers or marketing companies — that is our firm commitment.
Minimal data collection
Only the information necessary to provide our services is collected — nothing more.
Strict Access Controls
Only authorized sportshub staff may access your data, and only when necessary. All access is logged and monitored.
Regular security reviews
Our system security is audited monthly by a third-party team of experts. Any vulnerabilities found are addressed immediately.
Your own control
You may wish to view, correct, or delete your data at any time. We respect such requests and act on them promptly.
01 Who This Privacy Policy Applies To
This Privacy Policy applies to the sportshub.bet website and all associated services. By registering, accessing, or using any of our services, you are deemed to have accepted the terms of this Privacy Policy.
This policy has been written in plain English with Bangladesh users in mind. However, in the event of any legal dispute, the English version shall be considered the final authority.
02 What information we collect
Sportshub collects two types of data — what you provide directly and what is automatically generated as you use our services.
What you provide directly:
- Full name, date of birth, and gender
- Email address and mobile number
- Current address and nationality
- National ID or passport details (as part of KYC)
- Payment method details (bKash/Nagad number, bank account — stored encrypted)
Data collected automatically:
| Data Type | Why we collect it |
|---|---|
| IP address | Security & Location Verification |
| Device Information | Account security and fraud prevention |
| Browsing Activity | Service improvement and personalization |
| Betting History | Legal Obligations & Responsible Gaming |
| Transaction records | Financial regulatory requirements |
03 How and why your data is used
Sportshub uses your information only for specific, legitimate purposes — never for anything excessive or unrelated.
- Account management: To support registration, login, password recovery, and account security.
- Service delivery: To process bets, complete payments and withdrawals, and apply applicable bonuses.
- KYC verification: To verify your identity and prevent fraud and money laundering.
- Customer Support: To respond to your complaints or queries and help resolve any issues.
- Responsible Gaming: To detect unusual betting patterns and provide assistance where necessary.
- Legal obligations: To retain and report data as required by regulatory authorities.
- Service Improvement: To analyze user experience and improve the platform.
04 Cookies and tracking technologies
Sportshub uses cookies to ensure the website functions properly and to enhance your experience. We use three types of cookies:
- Essential cookies: To maintain login sessions and keep core site functionality running. Disabling these cookies will cause the site to not function properly.
- Functional cookies: To remember your preferences, such as language, odds format, and more.
- Analytical cookies: To understand how pages on the site are used — entirely anonymously.
You can manage or disable cookies through your browser settings. However, disabling essential cookies may limit certain features.
05 When and with whom your data is shared
Sportshub does not sell your personal data to third parties. However, information may be shared in certain circumstances:
- Payment Processors: Only the minimum information required to process a transaction is shared with the payment gateway.
- KYC Partner: Documents are transmitted via secure channels for identity verification.
- Regulatory authority: We may be required to disclose your data under legal obligations or by court order.
- Anti-fraud agencies: Participation in industry-wide data sharing programs to combat fraud and money laundering.
06 How long your data is retained
Sportshub does not retain your data indefinitely. Each type of data has a defined retention period:
- After account closure, active account data is retained for up to 5 years — as required by law.
- Financial transaction records must be retained for 7 years in compliance with international AML regulations.
- Customer service communication records are retained for 3 years.
- Analytical data may be anonymized and retained long-term.
After the specified retention period, data is securely and permanently deleted or anonymized.
07 Your data rights
You have full control over your personal data. sportshub respects the following rights:
Right of access
You have the right to know what personal data we hold about you.
Right to rectification
You may correct any inaccurate or outdated information.
Right to erasure
You may request that your data be deleted under certain conditions.
Right to restrict processing
You may object to specific uses of your data.
Right to data portability
You can download a copy of your personal data.
Right to opt out of marketing
You can opt out of promotional communications at any time.
To exercise any of these rights support@sportshub.betto send us an email. We typically respond within 30 business days.
08 Protection of minors
Sportshub strictly does not serve anyone under the age of 18. Our Privacy Policy takes special care to protect the data of minors:
- Age verification is carried out at the time of registration.
- Age verification documents are required as part of the KYC process.
- If a user is found to be a minor, their account will be immediately suspended and their data deleted.
09 Our technical security measures
Sportshub protects your data using industry-standard technology:
- 256-bit SSL/TLS encryption — applied to all data transfers.
- AES-256 encryption — applied to all sensitive data at rest.
- Two-factor authentication (2FA) — for account access.
- Firewall and DDoS protection — at the server level.
- Regular security audits — conducted by independent third-party experts.
- Data backup — encrypted backups stored at separate geographic locations.
Please keep in mind that no system on the internet can guarantee 100% security. Stay vigilant on your end: use a strong password and never share it with anyone.
10 Privacy Policy updates
Sportshub may update this Privacy Policy from time to time. For significant changes, we will:
- We will send you an email notice at least 14 days before any changes take effect.
- We will update the "Last Updated" date at the top of the page.
- A pop-up notice will be displayed on the platform for any significant changes.
Continued use of the service after notice has been given will be considered acceptance of the updated policy. If you do not agree to the changes, you may request that your account be closed.
11 Privacy contact
For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us directly:
Email: support@sportshub.bet
Use the subject line: "Privacy Request"
Response time: within 30 business days